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SOP Specialist / Business Analyst
Location
Job Type
Full Time
Job Type
Full Time
Work Hours
Payrate
Our client is a successful New Zealand manufacturer embarking on a significant operational improvement project. They are seeking an experienced Process Documentation & Continuous Improvement Specialist to review, document and standardise business processes across the organisation.
This is a unique opportunity to work directly with senior leadership while gaining exposure to every area of the business. Your work will leave a lasting impact by creating a practical operational and training manual that supports consistency, quality, onboarding and future growth.
This is much more than simply writing procedures. You'll be analysing how the business operates, identifying opportunities for improvement and helping build stronger systems for the future.
The Role
Working closely with the leadership team and operational staff, you'll immerse yourself in the business to understand how work is actually performed before documenting and improving key operational processes.
You'll spend time across the factory, warehouse and office functions, observing workflows, interviewing stakeholders and ensuring documentation accurately reflects best practice.
A substantial library of historical procedures already exists, so part of your role will involve reviewing existing documentation, determining what remains relevant and identifying where new documentation needs to be developed.
Key Responsibilities
You'll be responsible for:
-Reviewing existing SOPs, procedures and operational documentation
-Mapping current business processes across multiple departments
-Interviewing managers and operational staff
-Observing day to day operations to understand current workflows
-Updating, rewriting and creating Standard Operating Procedures (SOPs)
-Developing process maps and workflow documentation
-Identifying process gaps, inefficiencies and operational risks
-Recommending practical process improvements and standardisation opportunities
-Creating a centralised operational and training manual
-Validating documentation with stakeholders to ensure accuracy and practicality
-Working alongside leadership to prioritise critical business processes
Areas You'll Be Working Across
This project will involve documenting and reviewing processes across areas such as:
-Manufacturing operations
-Production
-Quality assurance
-Inventory and warehousing
-Purchasing and procurement
-Customer service and administration
-Maintenance
-Health and Safety
-Training and onboarding
-Operational reporting and management systems
About You
You'll enjoy understanding how businesses operate and have the ability to translate operational knowledge into clear, practical documentation.
You'll likely come from a background in:
-Business Analysis
-Continuous Improvement
-Operational Excellence
-Lean Manufacturing
-Manufacturing Operations
-Quality Systems
-Process Engineering
-ISO Management Systems
To be successful you'll ideally have:
-Previous experience documenting SOPs and operational procedures
-Experience working within manufacturing, production or industrial environments
-Strong stakeholder engagement and interviewing skills
-Excellent written communication and documentation skills
-Experience creating process maps and workflow documentation
-A practical, hands on approach and the confidence to work closely with operational teams
-The ability to identify opportunities to improve, not just document, existing processes
Deliverables
The successful contractor will deliver:
-A complete review of existing operational documentation
-Updated and standardised SOPs
-New documentation where process gaps exist
-Process maps and workflow documentation
-Recommendations for operational improvement
-A comprehensive operational and training manual for the business
What's On Offer
-6 month contract
-Auckland based role
-Immediate start preferred
-Flexible engagement options considered
-Opportunity to lead a business wide improvement project
-Work directly with senior leadership
-Competitive hourly or contract rate based on experience
If you're passionate about process improvement, enjoy working with operational teams and want the opportunity to make a genuine impact within a successful manufacturing business, we'd love to hear from you.
JOB TITLE
SOP Specialist / Business Analyst
Duration
JOB LOCATION
Job type
Full Time
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57 Walls Road, Penrose
Auckland, 1051, New Zealand
Auckland, 1051, New Zealand
Level 5, aviation house
cnr featherston and johnston street wellington, 6011, New Zealand
cnr featherston and johnston street wellington, 6011, New Zealand
